And it impairs communication when participants in a virtual meeting miss parts of the conversation because of garbled audio. This inhibits productivity as employees endure sluggish performance or waste valuable time trying to connect or reconnect and get work done. Without reliable broadband internet connectivity, employees experience intermittent glitches, audio dropouts, and degraded experiences with apps such as VoIP, video, and virtual apps and desktops. And the surge in work-from-home has put a strain on the “last mile” of the internet in many neighborhoods. Many at-home workers suffer from contention for limited network bandwidth between household members, spotty Wi-Fi, and outdated consumer-grade hardware. But most employees aren’t getting this frictionless experience. With the dramatic shift to remote work, both employers and employees find themselves having to create an office outside of an office - and needing all the support, consistent connectivity, and access to tools and resources that come with it. It doesn’t matter how great an app or technology tool is if it’s unavailable or performs poorly.
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If we agree that remote work is, in part, the future of work, we need to think about how to deliver the best employee experience to help keep our people and teams engaged and productive. Simply put, remote work doesn’t seem so, well, remote anymore. I won’t say work will never be the same, but clearly we are transitioning from what existed before this pandemic to what will come after it. The paradigm of the office and our identification with it, including all the things we took for granted, has been turned on its head.
Suffice it to say, for many people, a return to an office is uncertain at best. But sometimes events are so monumental that they call for language that dramatic. It’s hard to talk about the global impact of COVID-19 (coronavirus) on work without resorting to clichés or hyperbole. NetScaler Application Delivery Management.NetScaler App Delivery and Security Service.
Camera Icon It comes as the federal government announced plans to roll out the digital Medicare card on the Service NSW app soon. “Our priority is the safety and security of every customer affected by the incident, and we are committed to ensuring customers feel supported,” the spokesman said.Ī review of the incident is underway to ensure Service NSW has measures in place to prevent similar incidents.Ĭustomers have been advised they can call ID Support NSW on 1800 001 040 for advice on restoring the security of their identity and additional counselling support. “Service NSW acknowledges that being notified about any possible disclosure of information can cause anguish and apologise for any distress and inconvenience you may experience due to this notification,” the email read.Ī Service NSW spokesman confirmed the incident was not a “cyber-attack” and they had notified the Information and Privacy Commission on the same day. The email advised customers they do not need to take “immediate action” however, they should “remain vigilant” to any suspicious communications or activity.Ī detailed investigation was undertaken to understand the scope of the incident and the risks arising from it, with Service NSW saying they have reason to believe it was an isolated incident.
NCA NewsWire / Damian Shaw Credit: News Corp Australia Camera Icon Chief executive Greg Wells apologised to customers for any distress and inconvenience to customers. The problem was limited to the landing dashboard page and the page was taken down after 90 minutes, with the issued resolved “quickly”. The issue was isolated to customers who were logged into the website over that period potentially able to see the data of other users logged in at the same time. “The personal information was not searchable.” “You may have seen other people’s personal information, or that other people may have seen your personal information in error,” the email addressed to customers read. Supplied Credit: Supplied Camera Icon Email from Service NSW detailing the forms of data potentially exposed. Camera Icon Thousands of customers personal data could have been exposed.
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The privacy breach could include drivers licence, vehicle registration, childrens names or mobile numbers.
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